Privacy Policy

Introduction

This Privacy Policy describes how terrace35.com ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or submit an enquiry about Terrace 35 in Khajaguda, Hyderabad.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

When you submit an enquiry form on our website, we collect the following information:

• Full name
• WhatsApp phone number
• Email address (optional)
• Buyer type (End User, Investor, NRI, Channel Partner)
• Any message or comments you include

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Device type (mobile, tablet, desktop)
• Pages visited and time spent on each page
• Referring website or advertisement source
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiry about Terrace 35
• To share project details, pricing, floor plans, and updates via WhatsApp or email
• To schedule site visits
• To improve our website and user experience
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• The project's sales and marketing team for the purpose of responding to your enquiry
• Service providers who assist us in operating the website (e.g., email delivery services), bound by confidentiality agreements
• Legal authorities if required by law

Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential cookies required for website functionality
• Analytics cookies to understand visitor behaviour (e.g., Google Analytics)
• Advertising cookies for campaign tracking (e.g., Meta Pixel)

You can control cookies through your browser settings. Disabling cookies may affect some website features.

Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Google Maps). We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our enquiry page or via WhatsApp.